Customer Service

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118 Answers Found

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  1. How many minutes are left on my phone?
  2. How do I add names and phone numbers into my phone?
  3. How can I call and talk to customer service?
  4. My phone hasn't been used in awhile how do I re-activate it?
  5. What's my phone's 4 digit parental PIN/password?
  6. Does the Firefly phone have GPS or tracking?
  7. How do I activate my Firefly phone? Why is "No Network" on my screen?
  8. How much do Firefly Minutes cost? Are there peak and off peak times?
  9. What’s the Emergency Button for?
  10. Can anybody who wants to call me?
  11. How do I refill my Firefly phone? How much are refills for Firefly Minutes?
  12. What is my phone number?
  13. How can I find out what my wireless coverage is?
  14. What should I do if my Firefly phone doesn't work?
  15. How can I change my phone's Password/PIN?
  16. Can I call anybody I want on my Firefly phone?
  17. Why can't my old SIM card be reactivated?
  18. What's the deal with the lights?
  19. What if I can't make or receive any calls?
  20. How do I do a manual reset on my phone?

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