Customer Service

Get help fast by using our FAQs and search box below.

118 Answers Found

|  Next Page > 

 
  1. How many minutes are left on my phone?
  2. How do I add names and phone numbers into my phone?
  3. How can I call and talk to customer service?
  4. My phone hasn't been used in awhile how do I re-activate it?
  5. What's my phone's 4 digit parental PIN/password?
  6. What’s the Emergency Button for?
  7. How do I activate my Firefly phone? Why is "No Network" on my screen?
  8. Does the Firefly phone have GPS or tracking?
  9. How much do Firefly Minutes cost? Are there peak and off peak times?
  10. Can anybody who wants to call me?
  11. How do I refill my Firefly phone? How much are refills for Firefly Minutes?
  12. What is my phone number?
  13. How can I find out what my wireless coverage is?
  14. What should I do if my Firefly phone doesn't work?
  15. How can I change my phone's Password/PIN?
  16. Can I call anybody I want on my Firefly phone?
  17. What if I can't make or receive any calls?
  18. I just bought a refill card from Target. What do I do to reload my account?
  19. What's the deal with the lights?
  20. Why can't my old SIM card be reactivated?

|  Next Page > 




About Us  |   Site Map  |   Privacy Policy  |   Contact Us  |   Terms of Use  |   Store Locator
©2007. Firefly™ Mobile, Inc. FIREFLY™ is a trademark and the FIREFLY™ logo is a registered trademark of Firefly Mobile, Inc. All rights reserve.

HACKER SAFE certified sites prevent over 99.9% of hacker crime.